Request full account deletion
In SeatHarmony, open Account, choose Delete account, and complete the confirmation and identity check. This is the quickest route when you can still sign in.
Without the app, email admin@seatharmony.net from the email address registered to your SeatHarmony account and state that you want the entire account deleted. SeatHarmony will reply to the registered address with the minimum steps needed to verify the request. If you no longer control that address, say so in the message so an alternative, proportionate identity check can be arranged. Never send a password, verification code, payment-card data, guest list or plan content.
Request deletion of specific data
To keep your SeatHarmony account but request deletion of a particular synchronized event plan, its plan images, or another category of account-linked data, email admin@seatharmony.net from the registered address. Name the category to remove and clearly say that the account should remain open. Do not include guest names or plan contents in the email. SeatHarmony will confirm the scope after verifying the request.
Plans saved only on a device or in a browser are not held in the SeatHarmony account and cannot be erased remotely. Delete those local plans on each device or browser where they remain; clearing SeatHarmony site data removes browser-local plans from that browser profile, and a plan created in private browsing normally disappears when that private session ends. Copies that you exported or shared must also be removed by you from their destination.
What full account deletion removes
After the request is verified, SeatHarmony deletes or initiates deletion of the sign-in account stored by Firebase Authentication, registered email and sign-in links, account profile, synchronized event plans and their saved cloud versions, plan images, records of subscription access and available features, AI requests and saved results, and other active plan-sync data associated with the account.
Deletion closes the SeatHarmony account. It does not erase local-only plans on another device or browser, exported files, or copies another person holds. It also does not delete an Apple or Google account or data that Apple, Google or another provider controls independently under its own terms.
Data that may be retained
Within the SeatHarmony backend, pseudonymous economic evidence needed for later store refunds or chargebacks, preventing the same purchase from being granted twice, accounting, fraud claims, or legal claims may remain: purchase and payment-event records, non-developer credit-ledger entries, voucher-redemption records, and records linking purchased credits to the account. These records contain no profile, email, plan, prompt, media, or AI result content and cannot reopen the deleted account.
SeatHarmony permanently keeps a protected identifier derived only from the deleted account’s former internal ID using a one-way hash. This pseudonymous identifier has no expiry. Its only purpose is to prevent an old signed-in session, a retried deletion task or a delayed store or payment-provider message from recreating, reactivating or replaying the closed account. It contains no email, profile, plan, prompt, media or AI result and cannot be used to sign in or grant access or credits.
Account closure starts guarded, retryable deletion of SeatHarmony-held AI requests and saved results. Safety or abuse-monitoring logs held independently by Google Gemini, an app store, RevenueCat, Firebase, or another provider remain governed by that provider's own retention duties. Deletion-request correspondence is kept only while needed to verify and complete the request, document the outcome, meet a legal duty, or handle a related claim. SeatHarmony will identify any applicable retention when confirming the result.
Subscriptions are separate
Deleting a SeatHarmony account, deleting the app, or sending a deletion request does not cancel an Apple App Store or Google Play subscription. If you do not want the subscription to renew, cancel it separately through the store that processed it. Account deletion and subscription cancellation are handled independently; you do not need to cancel your subscription for SeatHarmony to process a verified account-deletion request.
Verification and completion
SeatHarmony will acknowledge an external request, verify that the requester controls the account, and complete the request without undue delay within the period required by applicable law. When the work is complete, SeatHarmony will confirm the result and explain any data that must still be retained and why.