Help with your seating plan
Choose the task you are working on. You can start with a few tables and guests, then add detail when you need it.
Open web appStart a plan
- Create a plan and give it an event name.
- Add a table, choose its shape and number of seats, then add your first guests.
- Place guests at tables. Add rooms, seating rules and other details when they become useful.
You can plan manually for free within the limits shown in the app. Paid tools explain their requirements when you choose them.
Paste guests or import a CSV
- Open Guests and choose Paste guest list or Import CSV.
- For a pasted list, put each person on a separate line. For a CSV, choose the column containing guest names.
- Check the preview before adding people. Two people with the same name can remain separate guests.
If accents appear incorrectly, save the spreadsheet as CSV UTF-8 and import it again. Review names before adding them.
Prepare the event
- Set an optional date in Event details to see the countdown to your event.
- Open Budget to track planned and actual costs, amounts paid and still to pay, with optional due dates. Fully paid items are marked. Switch between Timeline and List. Change currency at any time; amounts stay the same. If an amount cannot be kept exactly, the app explains why the change is blocked.
- Open Checklist to add tasks and optional due dates. Switch between Timeline and List; completed tasks move to the end. Use the checkbox to mark a task done; open its card to edit it. The AI Assistant can draft tasks for you to review before applying. Review plan highlights open tasks and amounts still to pay, with shortcuts to the relevant list.
- Type in any address field for free Google Maps suggestions, or turn suggestions off to enter the address manually. Opening a saved address does not search it.
- On Android or iOS, open Settings, then Notifications. One switch controls event, budget and checklist reminders on this device for all your plans.
- With Planner Plus, add caterers, speakers, singers and other service providers, including the contact and address details you need.
Free includes 3 budget items and 5 tasks per event. Planner Plus adds unlimited items and tasks, plus PDF, JPG, PNG or WebP budget attachments up to 10 MB. One file per budget item. Reminders are optional. They use the latest saved plan and need notification permission on the device. They are not available in the web app.
Import names from contacts
- In the Android or iPhone app, open Guests and choose Choose from contacts.
- Select names and review them before adding them. Android asks for contact access.
- Check possible duplicates. Two people with the same name can remain separate guests.
Only selected names are added for review. Phone numbers, email addresses and photos stay on your device. This option is not available in the web app.
Group a household
- Open a guest and choose Household, then select the main guest to group existing family members or companions.
- The house icon shows household members. Each person keeps their own attendance, seat and preferences.
- Use Remove from household to separate someone without deleting the guest. Group households before sharing invitations.
Creating or editing households requires Planner Plus. Saved household details stay available. Household membership does not create a seating rule. Two people with the same name stay separate unless you deliberately resolve the duplicate.
Collect food and drink preferences
- With Planner Plus, choose a meal preference, drinks or an additional note.
- Leaving everything empty means no reply yet. No preference is an answer. A drink-only reply does not select a meal.
- The catering overview shows totals and missing replies. With Planner Plus, include catering details in an export only when the recipient needs them.
Add only preferences shared for this event. Saved catering and service-provider details remain readable after Planner Plus ends; editing and planning exports require Planner Plus.
Collect guest replies with one QR code
- Save your plan to an account with a verified email address and group existing households. With Planner Plus, open Invitations and activate sharing. Copy the link or export the QR image.
- Anyone with the link can see guest names and reply progress. Guests choose their household and send a fresh reply without an account or code. Earlier answers stay private to you.
- Review each update, check new names against existing guests and choose Apply. Removing a person also removes their seat assignment and related seating rules. The full reply history stays in Invitations.
- Pause sharing whenever needed. Resuming uses the same QR code for this retained plan.
A shared link does not verify who submitted a reply. Review updates carefully. Existing replies remain readable after Plus ends. Planning exports, including the QR image, require Planner Plus.
Reply to an invitation
- Open the invitation, choose your household and enter attendance.
- Add food and drink preferences if requested, then send your reply. The organizer reviews it before updating the plan.
- If a required answer is missing, complete the highlighted field and send again.
- This browser remembers the household and confirms that your reply was sent. Choose Send an updated reply to send a fresh reply for that household; earlier answers are not shown. Allow the invitation's necessary browser cookie for this feature.
A paused invitation cannot accept replies. Contact the organizer if you need help or want your details changed or removed.
Arrange tables
- Choose a table shape and number of seats. Use a preset when adding several tables.
- Check the preview and whether the chosen table shapes fit the arrangement.
- Use size and position fields for precise changes. You can undo plan changes.
A locked table protects who sits there, its position and its shape. Check locks before changing connected tables.
Add room elements
- Open Elements and choose the Elements tab. For your own item, choose Custom room element at the top of Event setup.
- Add a stage, bar or another room element, or start with a template.
- Select an element to change its size, position or label. You can undo changes.
Room elements describe the setup around your tables. Check that their size and position match the venue.
Draw rooms and set dimensions
- Open Elements and choose Rooms. Add a room with its width and length, or draw it with the room tools in the planning area.
- Press and hold a room or wall to open its toolbar. Move room moves its walls and inner rooms together.
- Resizing a room also scales its walls and inner rooms. Tables and room elements stay in place, so check the layout afterwards.
- Rooms may share an edge but cannot overlap. Use Add inner room to place a room inside another.
The room outline and planning-area limits are different settings. Use floor plan import when you want to set the scale from an image.
Import a floor plan
- Open Import floor plan, then choose Photos or Files. For a PDF, review the suggested page or choose another.
- Check the maximum number of AI credits beside Analyze image before starting. Preparing the image does not send it to an AI provider.
- Inspect detected tables and room elements. To set the scale, mark two points and enter their known distance.
- Review what will be added or replaced, then choose Apply. Locked items are kept. Guests who lose a seat remain in the guest list. You can undo the import.
Recognition can miss details. Check imported dimensions and positions; a floor plan is not a certified measurement or venue-safety assessment.
Set seating rules
- Open Rules and choose Add rule.
- Select guests or guests with the same tag, then choose how they should sit. Required rules must be met; Preferred rules are wishes.
- Check conflicts before requesting seating suggestions. Review suggestions before applying them.
A household or shared tag does not place guests together by itself. Add the seating rule you need.
Find seats for your guests
- Add your guests and enough seats, then record any important seating rules.
- Lock the tables whose guest assignments you want to keep, then request seating suggestions.
- Review who would move and any unresolved rules before choosing Apply. You can continue adjusting the plan manually.
Conflicting rules or too few seats may prevent a complete arrangement.
Use the AI Assistant
- Describe the result you want in ordinary language. You can also provide an image or voice input where the device supports it. You can also ask for checklist tasks, then review their titles, due dates and notes before applying.
- Check the maximum AI-credit cost before sending a paid request.
- Review the suggested changes before choosing Apply. If interrupted, return to the unfinished request instead of starting the same request again.
AI responses can be incomplete or incorrect. A completed response may cost credits even without usable changes; the app explains the charging conditions before you send.
Print or export a plan
- With active Planner Plus, open Export and choose PDF/print or CSV.
- For print, choose a page size and preview the room plan and guest lists. Check names, page breaks and scale before sharing.
- For CSV, choose the details you need. Include guest notes only when the recipient needs them.
PDF keeps the page layout; CSV contains spreadsheet data. Share only the guest information the recipient needs. PDF preview, sharing, printing, CSV and QR-image planning exports require Planner Plus.
Save, sync or recover your work
- Local plans are saved on the current device or browser. With Planner Plus, keep a PDF or CSV copy of important information. These exports do not restore an entire editable plan.
- Sign in with a verified email address to sync plans and saved images across devices for free. Offline changes sync when you reconnect. Deleting an account plan removes it from all synced devices.
- Your account plans keep syncing after Planner Plus ends. Cloud copies may be removed after 180 days without your sign-in or sync activity and without active Plus. The period starts no earlier than the end of the paid period. Local plans are not automatically deleted. Review conflicting versions of the same plan before choosing.
Clearing app data or browser storage can remove local plans. You can create an account for free on web, Android or iPhone. Check that synchronization has finished before relying on a cloud copy. Paid native features work offline for a limited time after access is checked; paid web features need an internet connection.
Redeem a voucher
- In Account, choose Redeem AI credits, enter the code and choose Redeem.
- Invalid code means the code was not recognized. Expired means it is outside its validity period.
- For a connection problem, keep the code and try again. Follow the message for an account requirement or a code already used.
A voucher does not replace Planner Plus where a feature requires it. Redeeming a voucher does not require optional campaign measurement.
Create, sign in or manage your account
- Open Account on web, Android or iPhone. Continue with an available Google or Apple option, sign in with email, or choose Create free account. Account creation and synchronization do not require Planner Plus.
- Sign in with your existing account. If you forgot your password, request an email to reset it.
- If your email address is not confirmed, request a new verification email and open its link.
- In Account, manage your email, password and connected sign-in methods. Confirm your identity again when requested. Keep at least one sign-in method connected.
- The same account gives you your plans on web and mobile. Verify your email to start free synchronization. Distinct plans are preserved; competing changes to the same plan need review. Planner Plus adds premium tools and higher limits. Buy or restore it in the mobile app using the same account. If an access check fails, choose Try again or contact support.
Signing out does not cancel a subscription. Your account keeps its purchases and AI credits; sign in to the same account to use them. Read the notice about local copies and unsynced changes before signing out. Restore does not add credits from the same purchase again. Standard planning exports require Planner Plus; legally required data access is available through support.
Still need help?
Tell us what you were trying to do and which device you use. Include the message shown by the app, but leave out passwords and private guest information.
Contact support